Onboarding your Community: Personalise your templates


Please update/personalise the automatic templates, and can create your own templates.

1. Click the “Messages” icon on the homepage

2. On a phone or tablet click the icon to open the templates

3. Update each template using your own copy and style

4. Remember the “Update Your Details” template is used to make sure you can communicate with your community. The message has a button for your members to click which asks them to confirm their contact details

6. The “Welcome Message” is auto sent to every member who connects with your community. This message has a “setup membership” button and links to the app stores.

7. “Group Manager Promoted” is for your active members who you wish to help run the community. This message is auto sent to anyone you make a manager of a group. The message also has a button that takes them to their group.